Products Quality

Myriad sources refrigerated transport spares worldwide to offer high quality aftermarket replacement parts at extremely competitive price points. Our parts are either equal to OEM quality, or in our opinion, often exceed OEM quality.

We are confident of the quality of the products we offer and back this up with a warranty on all our parts, which is either for industry standard or better than industry standard timescales. Details about our warranty terms and conditions can be found on this website.

Myriad intends to provide not only high quality parts to you our Customers, we also intend for your experience of doing business with Myriad to exactly meet your requirements in every way.

In order to improve our efficiency and consequently the experience you enjoy as our Customer, Myriad has now achieved the International Quality Standard ISO9001.2008 for our quality management system. We are proud to add the Alcumus ISOQAR certification mark to our website.

Part of the ISO9001 standard involves Customer Satisfaction. We will be asking you our Customers to become involved in telling us about your experiences in dealing with Myriad, so we can better understand your requirements and ensure we provide the best quality service to you going forward.

This is an excerpt of our Quality Policy to state our commitment to you our Customer:

a)    To maintain an effective system complying with the International Standard ISO9001

b)    To meet all customer, statutory and regulatory requirement.

c)    To continually improve the effectiveness of the quality system to enhance the company‚Äôs reputation with existing customers and promote the company to new customers

d)    To maximise customer satisfaction with the services provided by Myriad.

 

last update 27/02/2014

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