COVID-19 SERVICE UPDATE

[01/06/2020 UPDATE] No future updates. Service back to normal.

[29/05/2020 UPDATE] All orders are dispatched same day. TNT and DPD European operations may experience up to 24h delays

[27/05/2020 UPDATE] All orders are dispatched same day. TNT and DPD European operations may experience up to 24h delays

[26/05/2020 UPDATE] All orders are dispatched same day. TNT and DPD European operations may experience up to 24h delays

[25/05/2020 UPDATE] Bank Holiday in the UK. All the order will be dispatched on Tuesday the 26th.

[22/05/2020 UPDATE] All postcode restrictions throughout Europe have been lifted. All orders are dispatched same day. TNT and DPD European operations may experience up to 24h delays

[20/05/2020 UPDATE] All postcode restrictions throughout Europe have been lifted. All orders are dispatched same day. TNT and DPD European operations may experience up to 24h delays

[19/05/2020 UPDATE] All postcode restrictions throughout Europe have been lifted. All orders are dispatched same day. TNT and DPD European operations may experience up to 24h delays

[14/05/2020 UPDATE] All orders are dispatched same day. TNT and DPD European operations may experience up to 24h delays

[13/05/2020 UPDATE] All orders are dispatched same day. TNT and DPD European operations may experience up to 24h delays

[12/05/2020 UPDATE] All orders are dispatched same day. TNT and DPD European operations may experience up to 24h delays

[11/05/2020 UPDATE] All orders are dispatched same day. TNT and DPD European operations may experience up to 24h delays

[08/05/2020 UPDATE] Bank Holiday in the UK. All the order will be dispatched on Monday the 11th.

[07/05/2020 UPDATE] All orders are dispatched same day. TNT and DPD European operations may experience up to 24h delays

[06/05/2020 UPDATE] All orders are dispatched same day. TNT and DPD European operations may experience up to 24h delays

[05/05/2020 UPDATE] All orders are dispatched same day. TNT and DPD European operations may experience up to 24h delays

[04/05/2020 UPDATE] All orders are dispatched same day. TNT and DPD European operations may experience up to 24h delays

[01/05/2020 UPDATE] All orders are dispatched same day. TNT and DPD European operations may experience up to 24h delays

[30/04/2020 UPDATE] All orders are dispatched same day. TNT and DPD European operations may experience up to 24h delays

[29/04/2020 UPDATE] All orders are dispatched same day. TNT and DPD European operations may experience up to 24h delays

[28/04/2020 UPDATE] All orders are dispatched same day. TNT and DPD European operations may experience up to 24h delays

[27/04/2020 UPDATE] All orders are dispatched same day. TNT and DPD European operations may experience up to 24h delays

[24/04/2020 UPDATE] All orders are dispatched same day. TNT and DPD European operations may experience up to 24h delays

[23/04/2020 UPDATE] All orders are dispatched same day. TNT and DPD European operations may experience up to 24h delays

[22/04/2020 UPDATE] All orders are dispatched same day. TNT and DPD European operations may experience up to 24h delays

[21/04/2020 UPDATE] All orders are dispatched same day. TNT and DPD European operations may experience up to 24h delays

[20/04/2020 UPDATE] All orders are dispatched same day. TNT and DPD European operations may experience up to 24h delays

[17/04/2020 UPDATE] All orders are dispatched same day. TNT and DPD European operations may experience up to 24h delays

[16/04/2020 UPDATE] All orders are dispatched same day. TNT and DPD European operations may experience up to 24h delays

[15/04/2020 UPDATE] All orders are dispatched same day. TNT and DPD European operations may experience up to 24h delays

UK - Incident on the M1 impacts our delivery operation in the North East of England and Scotland (DPD)

DPD Classic service to the Republic of Ireland has been impacted by COVID-19 related issues.

Many areas in the Republic of Ireland are experiencing service delays due to the significant increase in parcel volume - generally these delays do not extend beyond an additional 24 hours. However, in five particular regions, delivery lead time has been extended further:

• Dublin: 48-72 hours • Limerick: 48-72 hours • Galway: 24-48 hours • Cork: 24-48 hours • Louth & Meath: 24-48 hours

[14/04/2020 UPDATE] All orders are dispatched same day. TNT and DPD European operations may experience up to 24h delays

[09/04/2020 UPDATE] All orders are dispatched same day. TNT and DPD European operations may experience up to 24h delays Easter break - Friday 10/04/2020 & Monday 13/04/2020 only web orders.

[08/04/2020 UPDATE] All orders are dispatched same day. TNT and DPD European operations may experience up to 24h delays

[07/04/2020 UPDATE] All orders are dispatched same day. TNT and DPD European operations may experience up to 24h delays

[06/04/2020 UPDATE] All orders are dispatched same day. TNT and DPD European operations may experience up to 24h delays

[03/04/2020 UPDATE]
Dear Customer

During this time, we will be offering you a weekly update on deliveries. We hope this will help you to plan and manage your orders as much as possible.

We are pleased to be able to update you that all orders continue to be dispatched the same day. This week we experienced just one international delivery delay due to local authorities in Belgium.

All other orders were delivered on time, or with just a small 24 hour delay.

We have been continuing to build on our contingency plan and now have an emergency plan in place for local deliveries if needed (this same day service is for vehicle off the road V.O.R only).

If you are concerned about delivery times on your order, please contact our friendly team, who will be able to help you.

Thank you for your business and patience at this time. Please check our website regularly for updates.

Best wishes

Karol Smoter

[02/04/2020 UPDATE] All orders are dispatched same day. TNT and DPD European operations may experience up to 24h delays

[01/04/2020 UPDATE] All orders are dispatched same day. TNT and DPD European operations may experience up to 24h delays

[31/03/2020 UPDATE] All orders are dispatched same day. TNT and DPD European operations may experience up to 24h delays

[20/03/2020 UPDATE]

Dear Customer

During the coronavirus outbreak we are keen to do everything we can to help you. We would like to reassure you that during this unprecedented time, we continue to be committed to getting you the parts you need to keep your fleet on the road and maintain critical supply lines.

At this time, we have over 30,000 parts in stock, across 2,000 product lines, so if you usually order stock in advance for the season, we suggest placing your orders to confirm supply but urge you not to panic buy. To cope with demand caused by the OEM struggling to provide stock to their networks, there is an opportunity for the aftermarket to fill the gap.

We continue to use courier services, as well as our own delivery service to get parts to you, when you need them.

Managing through a crisis is challenging and, although the demands of maintaining services and meeting needs are growing, supporting you and looking after our team is paramount. As part of our contingency planning, we have adjusted the day to day working pattern of our team, to enable us to go above and beyond for you at this challenging time.

We have a fantastic team here at Myriad, who are all committed to being here for you. Please get in touch to see how we can help you and we look forward to getting through this together.

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